Frequently Asked Questions

• What makes Refloor different from other flooring companies?

  Refloor sets itself apart with our all-inclusive pricing, next-day installation, and the unmatched 4-Part Lifetime Guarantee. Our Refloor Certified Installers ensure that every project is completed with precision and expertise, combining shop-at-home convenience with professional craftsmanship. This guarantees that your floors not only look stunning but are built to last. Choose Refloor for an easy, reliable, and high-quality flooring experience that stands out from the rest.

• How does the Refloor process work?

  The Refloor process is hassle-free and straightforward:
  
  1. Schedule Your Free All-Inclusive, In-Home Estimate: Fill out our short contact form or call us at 844-REFLOOR to book your appointment, with same-day options available.
  2. Receive Your Free In-Home Design Consultation: A flooring expert will bring samples, laser measure your space, help you choose the right floors, and provide an all-inclusive estimate.
  3. Schedule Your Installation: Enjoy professional installation as soon as the next day, including furniture moving, old floor removal, and a thorough cleanup.
  

• Can I see how the floors will look in my home before installation?

  With our cutting-edge Room Visualizer tool, you can upload a photo of your space and explore various flooring options in real-time. This makes it easier to choose the perfect style that complements your home. Try it out here.

• What does the 4-Part Lifetime Guarantee cover?

  Refloor’s 4-Part Lifetime Guarantee provides unmatched protection for your flooring:
  
  1. Lifetime Labor Guarantee: We ensure that our installation work is free from defects due to workmanship.
  2. Lifetime Gap-Free Guarantee: Your floors are guaranteed to remain gap-free.
  3. 5-Plank Guarantee®: If a plank is accidentally damaged, we'll replace it.
  4. Lifetime Love-It or Leave-It Guarantee®: If you decide to redecorate, 50% of the original floor price will be credited towards your new floor.
  
  For full details, visit our 4-Part Lifetime Guarantee page.

• Is there an estimated cost for the flooring installation?

  At Refloor, we offer competitive pricing within industry standards and a low price guarantee. Our pricing is package-based, covering everything from removal and haul away of your old flooring, subfloor preparation, product, installation, and finishing touches like transitions and trim molding. Our Refloor Certified Installers handle all the heavy lifting, including moving furniture, appliances, and toilets, ensuring a seamless installation experience. For more details, check out our Lowest Price Guarantee.

• Do you have reviews or testimonials?

  Refloor is trusted by homeowners across America and proudly holds Google Guaranteed status at every location. With a stellar 4.9-star Google rating, ourdedication to customer satisfaction is evident. Thousands of satisfied customers have shared glowing reviews, praising our professionalism, quality of work, and the stunning transformation of their homes. Don’t just take our word for it—explore the reviews and see why we’re the top choice for flooring. Make your appointment today for a free estimate on new flooring!

• How can I schedule an in-home appointment with Refloor?

  Scheduling an in-home appointment with Refloor is quick and easy. Simply fill out our short contact form or call us at 844-REFLOOR to choose a time that works best for you. We offer same-day appointments for your convenience, ensuring you can get started on your flooring project without delay. During the consultation, you’ll receive a free, all-inclusive estimate and personalized design advice from our flooring experts.

Can’t find the answer you’re looking for? Contact us directly!